Support
Soccer Manager 2020
Back
Account
Back
Can I play against my friends if they join Soccer Manager 2020?
Club
Back
How do I pick the club I wish to manage?
Is there a limit to how many clubs I can choose?
Can I manage international teams?
Can I be sacked by a club?
How do I resign as manager of a club?
Will I receive job offers?
Would I have to start a new game if I wish to manage a different club?
Can I change my mind once I have chosen a club to manage?
I want to start with a new club but want to keep my existing club also, what do I do?
I purchased some SM Credits for a particular team. Will they transfer over to a new team if I decide to change teams?
I purchased a ‘Cash Injection’ for a particular team. Will this transfer over to a new team if I decide to change clubs?
What are Approval Ratings?
What affects your Approval Rating?
What happens if I’m sacked?
Tactics
Back
How do I change a player within my starting XI?
How do I know which is the best position to select my players in?
How do I choose my formation?
How do I make a substitution during a match?
How do I know which player has been selected to substitute?
Can I make a substitution within a new formation?
How do I increase my player’s morale?
How do I increase my player’s fitness?
One of my player’s got a red card during a match, why can’t I substitute him?
How many substitutions can I make in a game?
Can I reverse a substitution if I have changed my mind?
What happens if one of my players gets injured and I have already made the maximum number of substitutions?
What does it mean when some players names change to orange or red?
If I choose to play a player out of position, what impact will this have on his performance?
How do I give my players extra instructions?
How do I remove the extra instructions that I have given to my players?
How are match results decided?
Squad
Back
How do I move players between first and reserve team?
How do I make a player available for loan?
How do I recall a player from loan?
Does a player’s condition have any impact on his performance?
Does a player’s morale have any impact on his performance?
Why has my player’s morale reduced?
How do I increase a player’s morale?
How do I increase a player’s fitness?
What does ‘You have reached your squad cap put in place by your chairman’ mean?
If I have reached my squad limit and want to sign new players, what do i need to do?
Can I set training schedules for my players?
How do I offer a player a new contract?
Do my player’s attributes increase/decrease?
When will my player’s attributes increase/decrease?
What can I do to help my player increase their attributes?
What will happen to my player’s value if his attributes increase/decreases?
If a player does not play enough matches will this affect his value?
I have a big match coming up and one of my key players is injured.Is there anything I can do to help speed up his recovery?
Transfers
Back
How do I search for a player?
How can I refine my player search?
How do I add a player to my shortlist?
What are the benefits of adding a player to my shortlist?
How do I make a transfer bid for a player?
How do I make a loan bid for a player?
How do I add a player to the transfer list?
How do I remove a player off the transfer list?
How do I add a player to the loan list?
How do I remove a player from the loan list?
Can I recall a player who is out on loan early?
How long does a transfer take to complete?
Can I make a transfer bid for a player of more than my club’s balance?
Can I agree a deal to sign a player outside of the transfer window?
Why has my transfer collapsed?
What happens if I don’t have enough funds to complete the deal once the transfer window reopens?
Can I negotiate a transfer offer with a club if I am not happy with the amount offered?
Can I offer a player in part exchange when negotiating a transfer deal?
I had a bid accepted for a player but he refused to sign for my club. Why?
I tried to put a certain player on the transfer list but got a message saying that my chairman had blocked this from happening. Why?
Is there any benefit to loaning out players to different teams?
When I place a player on the transfer list, why do I receive bids that are less than what my players is valued at?
Are there transfer windows in place throughout the season?
Why is it when a team bids for your player that there is barely any room for negotiation, whereas when you buy off them they respond with far greater counter offers?
Why is it that I have to pay a fee for a ‘Free Agent’?
Finances
Back
How can I view my club’s finances?
What are the incentives for keeping a healthy balance for my club?
Can my club go into debt?
How do I get my club out of debt?
If my club goes into debt, will I get help e.g. from the chairman?
If my club goes into debt, will I get sacked?
If my club is in debt, will it go into administration?
How do I pay my players wages?
Are there other ways I can increase my club's balance other than selling players?
Can I make a transfer bid for a player of more than my club’s balance?
Do I get to keep all of the prize money my club receives?
Why does my club’s balance keep reducing?
Can I request additional funds from my chairman if I wish to upgrade facilities or buy new players?
Match Day
Back
Game speed - My matches are taking too long to finish. What options do I have?
I do not wish to watch the game and just want to see the result. What do I do?
Why do so many of my players keep getting injured during games?
Why do so many of my players keep getting sent off during games?
How many substitutions can I make during a match?
Support
Back
How do I report a bug that I have found in the game?
If I have a complaint, how do I report it?
Data Packs
Back
(Player A) isn’t in (Team A)’s team, but is in real life?
How often are teams updated?
Save / Load Game
Back
How is my game saved?
When I save the game, I get the message ‘No internet connection, Saving locally.’ What does this mean?
I have overwritten my saved game slot with a new game in error. How can I get my saved game back?
An updated version has just been released for Soccer Manager 2020, but why can’t I see the updates that have been made in my current game?
Facilities
Back
What are Facilities?
How do I upgrade my Facilities?
What are Club Points?
How do I assign Club Points to a Facilities tech tree?
How do I level up my Manager Level?
Where can I find my training facilities?
What are the benefits to upgrading or unlocking ‘Training Drills’?
How do I set training drills for my players?
What are the benefits of setting training drills for my players?
Where can I find my ‘Scouting Network’?
What are the benefits of upgrading or unlocking ‘Scouting Network’?
How do I do send a scout on a Scout Assignment to search for a player(s)?
Where can I find my club’s stadium details?
What are the benefits of upgrading or unlocking your ‘Stadium’?
Where do I find my ‘Youth Academy’?
What are the benefits of upgrading or unlocking ‘Youth Academy’?
Shop
Back
What are your accepted payment methods?
I didn’t get my order?
I have recently purchased an item but have since changed my mind and want a refund. Am I entitled to a refund?
What can SM Credits be used for?
How do I purchase SM Credits?
Can I gift SM Credits to a friend or family member?
If I purchase an upgrade and decide to take over a new club, can this upgrade be transferred to my new club?
Cheats/Speed Ups
Back
What benefit is there to using the ‘Sign Player’ option?
What benefit is there to using the ‘Boost Morale / Boost Fitness’ option?
What benefit is there to using the ‘Heal Player’?
What benefit is there to using the ‘Scout Report’ option?
Soccer Manager 2019
Back
Account
Back
Can I play against my friends if they join Soccer Manager 2019?
Club
Back
How do I pick the club I wish to manage?
Is there a limit to how many clubs I can choose?
Can I manage international teams?
Can I be sacked by a club?
How do I resign as manager of a club?
Will I receive job offers?
Would I have to start a new game if I wish to manage a different club?
Can I change my mind once I have chosen a club to manage?
I want to start with a new club but want to keep my existing club also, what do I do?
I purchased some SM Credits for a particular team. Will they transfer over to a new team if I decide to change teams?
I purchased a ‘Cash Injection’ for a particular team. Will this transfer over to a new team if I decide to change clubs?
What are Approval Ratings?
What affects your Approval Rating?
What happens if I’m sacked?
Tactics
Back
How do I change a player within my starting XI?
How do I know which is the best position to select my players in?
How do I choose my formation?
How do I make a substitution during a match?
How do I know which player has been selected to substitute?
Can I make a substitution within a new formation?
How do I increase my player’s morale?
How do I increase my player’s fitness?
One of my player’s got a red card during a match, why can’t I substitute him?
How many substitutions can I make in a game?
Can I reverse a substitution if I have changed my mind?
What happens if one of my players gets injured and I have already made the maximum number of substitutions?
What does it mean when some players names change to orange or red?
If I choose to play a player out of position, what impact will this have on his performance?
How do I give my players extra instructions?
How do I remove the extra instructions that I have given to my players?
How are match results decided?
Squad
Back
How do I move players between first and reserve team?
How do I make a player available for loan?
How do I recall a player from loan?
Does a player’s condition have any impact on his performance?
Does a player’s morale have any impact on his performance?
Why has my player’s morale reduced?
How do I increase a player’s morale?
How do I increase a player’s fitness?
What does ‘You have reached your squad cap put in place by your chairman’ mean?
If I have reached my squad limit and want to sign new players, what do i need to do?
Can I set training schedules for my players?
How do I offer a player a new contract?
Do my player’s attributes increase/decrease?
When will my player’s attributes increase/decrease?
What can I do to help my player increase their attributes?
What will happen to my player’s value if his attributes increase/decreases?
If a player does not play enough matches will this affect his value?
I have a big match coming up and one of my key players is injured.Is there anything I can do to help speed up his recovery?
Transfers
Back
How do I search for a player?
How can I refine my player search?
How do I add a player to my shortlist?
What are the benefits of adding a player to my shortlist?
How do I make a transfer bid for a player?
How do I make a loan bid for a player?
How do I add a player to the transfer list?
How do I remove a player off the transfer list?
How do I add a player to the loan list?
How do I remove a player from the loan list?
Can I recall a player who is out on loan early?
How long does a transfer take to complete?
Can I make a transfer bid for a player of more than my club’s balance?
Can I agree a deal to sign a player outside of the transfer window?
Why has my transfer collapsed?
What happens if I don’t have enough funds to complete the deal once the transfer window reopens?
Can I negotiate a transfer offer with a club if I am not happy with the amount offered?
Can I offer a player in part exchange when negotiating a transfer deal?
I had a bid accepted for a player but he refused to sign for my club. Why?
I tried to put a certain player on the transfer list but got a message saying that my chairman had blocked this from happening. Why?
Is there any benefit to loaning out players to different teams?
When I place a player on the transfer list, why do I receive bids that are less than what my players is valued at?
Are there transfer windows in place throughout the season?
Why is it when a team bids for your player that there is barely any room for negotiation, whereas when you buy off them they respond with far greater counter offers?
Why is it that I have to pay a fee for a ‘Free Agent’?
Finances
Back
How can I view my club’s finances?
What are the incentives for keeping a healthy balance for my club?
Can my club go into debt?
How do I get my club out of debt?
If my club goes into debt, will I get help e.g. from the chairman?
If my club goes into debt, will I get sacked?
If my club is in debt, will it go into administration?
How do I pay my players wages?
Are there other ways I can increase my club's balance other than selling players?
Can I make a transfer bid for a player of more than my club’s balance?
Do I get to keep all of the prize money my club receives?
Why does my club’s balance keep reducing?
Can I request additional funds from my chairman if I wish to upgrade facilities or buy new players?
Match Day
Back
Game speed - My matches are taking too long to finish. What options do I have?
I do not wish to watch the game and just want to see the result. What do I do?
Why do so many of my players keep getting injured during games?
Why do so many of my players keep getting sent off during games?
How many substitutions can I make during a match?
Support
Back
How do I report a bug that I have found in the game?
If I have a complaint, how do I report it?
Data Packs
Back
(Player A) isn’t in (Team A)’s team, but is in real life?
How often are teams updated?
Save / Load Game
Back
How is my game saved?
When I save the game, I get the message ‘No internet connection, Saving locally.’ What does this mean?
I have overwritten my saved game slot with a new game in error. How can I get my saved game back?
An updated version has just been released for Soccer Manager 2019, but why can’t I see the updates that have been made in my current game?
Facilities
Back
What are Facilities?
How do I upgrade my Facilities?
What are Club Points?
How do I assign Club Points to a Facilities tech tree?
How do I level up my Manager Level?
Where can I find my training facilities?
What are the benefits to upgrading or unlocking ‘Training Drills’?
How do I set training drills for my players?
What are the benefits of setting training drills for my players?
Where can I find my ‘Scouting Network’?
What are the benefits of upgrading or unlocking ‘Scouting Network’?
How do I do send a scout on a Scout Assignment to search for a player(s)?
Where can I find my club’s stadium details?
What are the benefits of upgrading or unlocking your ‘Stadium’?
Where do I find my ‘Youth Academy’?
What are the benefits of upgrading or unlocking ‘Youth Academy’?
Shop
Back
What are your accepted payment methods?
I didn’t get my order?
I have recently purchased an item but have since changed my mind and want a refund. Am I entitled to a refund?
What can SM Credits be used for?
How do I purchase SM Credits?
Can I gift SM Credits to a friend or family member?
If I purchase an upgrade and decide to take over a new club, can this upgrade be transferred to my new club?
Cheats/Speed Ups
Back
What benefit is there to using the ‘Sign Player’ option?
What benefit is there to using the ‘Boost Morale / Boost Fitness’ option?
What benefit is there to using the ‘Heal Player’?
What benefit is there to using the ‘Scout Report’ option?
Football Clash: All Stars
Back
Cash, Coins & Payments
Back
Is Football Clash free to play?
What are Credits and Cash used for and how do I get them?
What are your accepted payment methods?
I didn’t get my order!
I’ve spent my Credits or Cash by mistake, can I get them back?
League
Back
How do I join or create a League?
Why should I join a League?
What are the statuses within a League?
How do I report an offensive player?
Tournaments
Back
What are Tournaments?
How do I create a Tournament?
How do I enter a Tournament?
Which Tournaments can I enter?
Which Players can I use?
What can I win?
Player Cards & Player Packs
Back
How many types of Player Packs are there in the game?
Can I open more than one Player Pack at a time?
How do I know what XP will appear in my Player Pack?
What type of Player Cards are there within the game?
How many levels are there to the Player Cards?
How can I upgrade a Player Card?
Why has my Player Card changed a level?
What happens when a Player Card changes level?
XP Request / Donation?
What are Special Abilities?
What are Player Attributes?
What are Player Roles?
My Account
Back
How can I change my name?
How do I connect Football Clash to Facebook?
How do I reset my account?
How do I turn on/off push notifications on iOS?
How do I turn on/off push notifications on Android?
How can I save my progress on iOS?
How can I save my progress on Android?
×
Support
Soccer Manager 2020
Tactics
How do I remove the extra instructions that I have given to my players?
You can do this by selecting the ‘Instructions’ icon on the tactics page.
English
English
Français
Español
Deutsch
Italiano
Nederlands
Português
